Greenville Water has operated safely and efficiently during this event and continues to provide high quality drinking water with no interruptions.
Please feel confident to use water as you normally would and expect the same quality and service you’re used to.
Make a one-time payment using the following payment methods:
• eCheck / Bank Account
• Credit or Debit Card
• PayPal, PayPal Credit or Venmo
• Google Pay
Manage your account and never miss a payment with AutoPay:
• View Current Bill
• Sign up for AutoPay
• See Bill and Payment history
• Edit Account Details
To make a payment by phone, call the Greenville Water automated payment system available 24 hours a day, 7 days a week (864) 241-6000.
You may pay your bill in person at:
Please address all payments by mail to: PO Box 687, Greenville, SC 29602
If you are struggling to pay your water bill, Greenville Water has partnered with several agencies to assist customers who are experiencing financial hardship. Available programs and additional details are available here.
For immediate assistance, call the Greenville Water Customer Service Department, available Monday through Friday from 8am to 5pm.
(864) 241-6000
During regular business hours contact us to arrange for your water to be restored. After business hours, click here for information.
For residential customers, cash payments are required if there are two returned checks in 24 months. This is required for one returned check within 24 months for commercial customers.
Greenville Water does not estimate bills, except in unusual circumstances (such as a vehicle parked over the meter for more than one-two months).
Greenville Water needs to verify your identity in order to start service. Providing this information helps us protect your identity and validate your credit profile.
This PDF will help you to navigate and understand every section of your Greenville Water Bill.
Greenville Water provides safe, reliable drinking water to all customers while maintaining some of the lowest rates in the country.
While Greenville Water has never had to ask for mandatory water restrictions, it is always a good idea to conserve water.
