A change in Greenville Water's rates will take effect in January 2024 and be reflected on your February 2024 bill. Please visit Water Rate Change | Greenville Water for more information.

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Proudly Serving

more than 500,000 residents in Greenville County, portions of Anderson, Pickens and Laurens counties — since 1889.

About Us

Here in the idyllic foothills of the Blue Ridge Mountains, we are fortunate to have access to some of the world’s most pure, great-tasting water and beautiful natural watershed areas—and Greenville Water is dedicated to preserving and investing in that legacy.

With more than a century of history and stewardship as a foundation, Greenville Water is proud to serve our neighbors and protect our pristine waterways through future-ready best practices and state-of-the-art technology. Our experienced and passionate leadership team is composed of members of The Commission as well as our chief management officers, and Greenville Water employs 245 engineers, accountants, chemists, mechanics and more skilled professionals across the region.

Greenville Water actively manages and analyzes our three water sources and their treatment facilities: Table Rock Reservoir, North Saluda Reservoir, and Lake Keowee. These invaluable resources, along with our Mission, Vision and Strategic Plan, inform our commitment to customer satisfaction and smarter, more sustainable growth, ensuring quality water for all—and for generations to come.

Greenville Water Divisions

Engineering Division is responsible for design and inspection of water main installations within the distribution system, plan review for new developments, administration of the cross connection control program, development and execution of the capital improvement program, maintenance of a state-of-the-art GIS program, and maintenance and operation of a robust hydraulic modeling program.

The Field Operations Division is responsible for repair, rehabilitation, and preventative maintenance work on the distribution system, including a proactive leak detection program, a valve exercising and fire hydrant maintenance program, and a pipe locating program. The Field Operations team is comprised of approximately 50 employees responsible for maintaining approximately 2,800 miles of pipe for 170,000 account holders.

The Water Resources Division is comprised of the Laboratory, Treatment Plants, Maintenance and Watershed Protection departments. The Laboratory Department performs required bacteriological and chemical analysis daily on the samples from the treatment plants and the distribution system in order to ensure water quality compliance with the standards of the Federal EPA and the State Department of Health and Environmental Control. State-Certified personnel of the Treatment Plants are responsible for water treatment operations. Watershed personnel protect and maintain the system’s watershed and miles of transmission pipeline rights of way. The Maintenance Department ensures efficient performance of plant mechanical equipment, distribution pump stations and tanks.

The Business Services Division serves as the primary interface with our customer base and is comprised of Field Services, Customer Service, and Billing. The Field Services department is responsible for all aspects of our AMR program, testing and repairing meters, and Field Customer Service. The Customer Service section takes customer calls pertaining to a variety of issues from bill payment, billing inquiries, reporting of leaks, requests for turn on and turn off, etc. The Billing Department maintains customer account accuracy by auditing imported reads from meters, performing system calculations, and inserting/mailing customer invoices.

The Finance Division maintains all financial records involving operations and plant accounting, and is responsible for accounts payable and receivable functions. Oversight of other sections include procurement, maintaining material and supply inventories, servicing and maintaining Greenville Water’s facilities, vehicles, and equipment.

The Information Technology division serves and supports the organization with a goal to deliver IT services that enable secure, reliable and innovative Greenville Water operations. The IT team is responsible for developing and executing a technical roadmap in partnership with all departments, ensuring that Greenville Water's current and future technical needs are met.

The Human Resources Division is responsible for Greenville Water’s Human Capital. As such, it is our aim to be innovators by providing excellence in the delivery of programs and services to support our customers in all areas. Our goals can only be achieved by partnering with all departments and employees to hire, compensate, support, and develop a diverse workforce that is dedicated and focused on delivering high-quality service to our community.

Greenville Water Leadership Team

Jeff boss

Jeff Boss

Chief Executive Officer

09 07 23 Jeff Phillips

Jeff Phillips

Chief Operations Officer

Kenneth Frazier1280

Kenneth Frazier

Chief Technology Officer

Robert Schmidt

Robert Schmidt

Chief Administrative Officer

Join an Award Winning Team

Click here to view our open positions and to access our secure online system to submit an application. Due to the volume of applicants, we only accept applications during stated open times for each position.


Financial Reporting

Voluntary disclosures below are reported as part of the financial assessments related to the overall operations of Greenville Water.

Annual Operating Budget

The Operating Budget is the spending plan the Commission approves on an annual basis. Revenues derived from the sale of water, as well as other fees and charges, are used to fund the operations of Greenville Water in accordance with the Commission’s objectives and priorities. In addition to the day to day operations of Greenville Water, the Annual Operating Budget also funds the replacement of aging pipe, replacement of meters, upgrades & replacements due to road improvements, extending service to new customers and improvements to system performance.

2022-2023 Operating Budget

Annual Comprehensive Financial Report

The Annual Comprehensive Financial Report (ACFR) is a detailed presentation of Greenville Water’s financial position and activities for the fiscal year and is organized in four main sections. The Introductory Section includes a financial overview and organization charts. The Financial Section includes the independent auditor’s report, management’s discussion and analysis, audited basic financial statements and notes, and supporting schedules. The Statistical Section contains selected economic and financial trend and demographic information on a multi-year basis. The Compliance section has independent auditor’s reports on compliance and internal control.

2021 Annual Comprehensive Financial Report