The Greenville Water office will be closed on Monday, May 27 in observance of Memorial Day. The office will reopen at 8 a.m. on Tuesday, May 28.

A change in Greenville Water's rates will take effect in January 2024 and be reflected on your February 2024 bill. Please visit Water Rate Change | Greenville Water for more information.

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What is Flushing and Why it Matters

Greenville Water’s top priority has always been to provide quality water for our community. Part of being able to provide such pristine water is accomplished through our robust hydrant flushing program. The program accounts for all hydrants in our service area. In all, that makes for approximately 12,000 hydrants that are fed by Greenville Water.

To maintain water quality throughout the distribution system and ensure our water meets the expectations of our customers, the Water Resources team performs the necessary task of flushing. Flushing, although it may appear to waste water, provides Greenville Water with the means to perform water quality tests and hydrant inspections.

Flushing also helps to remove sediment that naturally accumulates in water pipes. Removing these materials through flushing maintains the high quality of the water we provide for you.

During the flushing process, water moves through the pipes at a higher speed than normal. This allows for the introduction of air into the lines, creating tiny air bubbles that you may see in your tap, but this does not affect the safety of water consumption. If this happens, simply run your water for three to five minutes.

As with all work performed by Greenville Water, we are mindful of the customer’s property, and ensure water is not damaging or flooding property during flushing activities. It is important to note that water is safe to use and consume during hydrant flushing and will not interrupt your water service.

If you experience discoloration for a prolonged time or if you experience a significant loss of water pressure after hydrant flushing has occurred, please call our Customer Service team at (864) 241-6000.

Click here for a current listing of flushing activities in your area.