Payment Options

How can payments be made?

  1. Electronic Bill Pay
  2. CheckFreePay – Payments accepted at participating locations. Click here to find stores that accept Greenville Water payments.Visa-Mastercard-Discover
  3. IVR Phone Payment: 864-241-6000 – This Option is available 24/7.
  4. Credit Card: Can be set up for recurring payments. Visa-Mastercard-Discover
  5. Walmart Pay is available at Walmart store locations
  6. PayPal, PayPal Credit and Venmo 
  7. Cash: USD – DO NOT MAIL CASH
  8. Money Order: Make payable to Greenville Water.
  9. Cashiers Check: Make payable to Greenville Water.
  10. Personal Check: Make payable to Greenville Water, unless your account is designated CASH ONLY.  Greenville Water does not accept third-party checks.
  11. E-Check: Pay by electronic check, e-Check, via checking account. Available online or by calling Greenville Water’s automated payment system at 864-241-6000.

Where can payments be made?

You may pay your bill in the Greenville Water main office at 407 West Broad Street, Greenville, SC 29601 by any of the following:

  1. At our drive-up window from 8 AM – 5 PM Mon – Fri (window facing Hyde Street, downtown location).
  2. At local stores participating in the CheckFreePay network. Click here to find stores that accept Greenville Water payments.
  3. In our drop box, located beside the drive-up window (payment(s) will be processed the following business day).
  4. Mail to: PO Box 687, Greenville, SC 29602.

We appreciate our customer's patience and understanding as we transition to the new bill payment system. At this time, some customers may be experiencing longer wait times when contacting our Customer Service team. We are working quickly to provide the necessary support and resolution to ensure each customer's concern is resolved quickly and accurately. Click here for a list of Frequently Asked Questions related to the bill payment system upgrade for additional guidance.

We appreciate our customer’s patience and understanding as we transition to the new bill payment system. At this time, some customers may be experiencing longer wait times when contacting our Customer Service team. We are working quickly to provide the necessary support and resolution to ensure each customer’s concern is resolved quickly and accurately. Click here for a list of Frequently Asked Questions related to the bill payment system upgrade for additional guidance.