Start/Stop Service Instructions
Turning water on for residential or commercial customers only takes a few minutes.
To have water service turned on or transferred to another address, call Customer Service at 864.241.6000, during the hours of 8:00 to 5:00 pm, Monday-Friday.
One day’s notice – Call at least one business day prior to the date that you want your water to be turned on or transferred. Please note:
A. We cannot accept third-party calls.
B. The account must be listed in name of lessee or purchaser/owner of property.
C. We will request the following information:
D. Once all of the questions have been answered, your customer service representative will review your credit history with Greenville Water. If you have an unpaid balance(s) the representative will inform you of:
Each monthly bill includes:
Greenville Water Charges
The best time to call – While there is seldom a long wait to speak to one of our representatives, we are busiest on Mondays, Fridays, and on days near the beginning and end of the month. If you will avoid calling at these times, you will receive a quicker response.
Please call customer service – 864.241.6000 or visit the main office at 407 West Broad Street for commercial account set-up information. A $150 deposit is required upon approval of application.
To expedite your request, you may complete the electronic form at the link below.