Team Members of the Quarter — Jordan King and Shane Granger

Each quarter Greenville Water recognizes a new Team Member(s) of the Quarter (TMOQ).

TMOQ focuses on recognizing and rewarding employees for their exceptional efforts in supporting and achieving our mission, for going above and beyond the call of duty, exceeding customer expectations, accomplishing a significant milestone or achieving a cost savings initiative.

Jordan King, Geographic Information System (GIS) Trainee and Shane Granger, Damage Prevention Technician were selected as our 2nd quarter TMOQ.

Jordan started at Greenville Water as an intern in Engineering and is now a permanent fixture on the GIS team where she led the development of our summer intern program.

Shana Lowe, Jordan’s supervisor, had this to say about her, “Jordan started at Greenville Water in February of 2019 with very little training in GIS and with the singular task to GPS meters. We quickly realized what an amazing resource she is and she was promoted to GIS Trainee. Her brain is like a sponge and she quickly absorbed everything we threw at her. Within a year, she had not only mastered the GIS software, but was solving complex GIS problems through high-level programming. Most importantly, though, is her attitude. She often comes into my office to excitedly tell me about some new GIS trick or tool she has learned, things that are relevant and fill a business need. She enjoys her job, something I find so extremely valuable to the workplace environment.”

Shane works on our Field Operations team and has been with Greenville Water for 7 years. He is a dedicated team member that always goes above and beyond, whether that means helping fellow employees or serving our community.

“Shane goes above and beyond to help out. Any time I need help with finding a water main for one of my jobs that I am inspecting or designing he is willing to help. If I have issues with getting another locating service to come out an mark their utilities Shane will let me know exactly who I need to talk to.  It isn’t just me who Shane helps out like this, I have had many 3rd party contractors tell me on my jobs that Shane helps them out too,” said Jessie Poplin, Greenville Water team member. “Shane is a major asset to Greenville Water.”

We are proud to have Jordan and Shane on our team and congratulate them on an exemplary job well done!

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Greenville Water provides service to more than 500,000 residents of the Upstate region of South Carolina. Recognizing that water service is critical to the health and well-being of its customers and for the growth and economic vitality of the community, Greenville Water ensures the reliable delivery of high-quality water through careful stewardship of its resources. Greenville Water is committed to providing exceptional service and utilizing safe and effective methods for providing water while adhering to and surpassing health and safety standards. Governed by an elected Commission of Public Works, Greenville Water is the state’s largest water utility.

Greenville Water has successfully completed the change to our new credit card processor. This change had resulted in delays of some customer’s automatic payments made by credit card. Payments for these customers have now been successfully processed. There will be no late fees or service disruptions as a result of the delay. Please contact Customer Service at 864-241-6000 or email customerservice@greenvillewater.com if you have any concerns or questions about your automatic credit card payment.

Greenville Water has successfully completed the change to our new credit card processor. This change had resulted in delays of some customer’s automatic payments made by credit card. Payments for these customers have now been successfully processed. There will be no late fees or service disruptions as a result of the delay. Please contact Customer Service at 864-241-6000 or email customerservice@greenvillewater.com if you have any concerns or questions about your automatic credit card payment.