The Greenville Water office will be closed on Monday, May 27 in observance of Memorial Day. The office will reopen at 8 a.m. on Tuesday, May 28.

A change in Greenville Water's rates will take effect in January 2024 and be reflected on your February 2024 bill. Please visit Water Rate Change | Greenville Water for more information.

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  Mar 01, 2020

Greenville Water Protects Against COVID-19

The team at Greenville Water is actively monitoring the COVID-19 situation to minimize risk to employees and business operations.

All Greenville Water employees have received COVID-19 training. This training provides specific information regarding the origins, transmission, protection measures, business strategies, travel restrictions, countermeasures, impact and action planning. Internal resources and educational materials from the Centers for Disease Control and Prevention, SCDHEC and the World Health Organization are being monitored and made available to our workforce.

In order to protect the public, Greenville Water is poised to take immediate action to separate employees exhibiting symptoms of the virus.

An Emergency Response Plan has also been developed to limit any impact to normal business operations.

The Greenville Water filtration and disinfection treatment methods are effective in the removal of all viruses as required by the Safe Drinking Water Act and the Environmental Protection Agency.

Customers are strongly encouraged to make transactions using our online bill pay system or to call our Customer Service Representatives at 864-241-6000 for assistance. These precautions will help to avoid the potential spread of the virus, while also ensuring the safety and well-being of our workforce.

We do not anticipate the virus causing any disruption to water service for our Greenville Water customers or any impairments to water quality.

Our social media platforms (Facebook and Instagram), our website and our automated phone line will be updated as necessary with any alerts or office closure notices.