Greenville Water Supports Customers with Payment Options Amid COVID-19 Outbreak

Greenville Water continues to monitor and respond to the Coronavirus pandemic.  We recognize that access to clean water is essential and understand that many of our customers are dealing with challenging financial situations not under their control.  As a result, Greenville Water has temporarily suspended late fees and turn-offs for non-payment.

Customers are still responsible for paying their water and wastewater bill.  These Greenville Water, ReWa and collection provider bills will continue to reflect a past-due balance to keep customers informed of their statement balance.

We encourage customers to contact us at 864-241-6000 to seek assistance with payment options.

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Greenville Water provides service to nearly 500,000 residents of the Upstate region of South Carolina.  Recognizing that water service is critical to the health and well-being of its customers and for the growth and economic vitality of the community, Greenville Water ensures the reliable delivery of high-quality water through careful stewardship of its resources. Greenville Water is committed to providing exceptional service and utilizing safe and effective methods for providing water, while adhering to and surpassing health and safety standards. Governed by an elected Commission of Public Works, Greenville Water is the state’s largest water utility.

GREENVILLE WATER OPENS LOBBY AND DRIVE-THRU. In an effort to help protect both our customers and our employees from the potential spread of Coronavirus, we will be requiring all customers entering our facilities to wear a mask and to practice social distancing. Greenville Water took the Greater Greenville Pledge to reopen responsibly and will be adhering to the CDC and SCDHEC guidelines for reopening safely. Customers can make payments through our drive-thru, by visiting our downtown office location, online through our website, by phone, through our dropbox service or at CheckFreePay locations. Please continue to check our website and social media for regular updates.

GREENVILLE WATER OPENS LOBBY AND DRIVE-THRU.

In an effort to help protect both our customers and our employees from the potential spread of Coronavirus, we will be requiring all customers entering our facilities to wear a mask and to practice social distancing. Greenville Water took the Greater Greenville Pledge to reopen responsibly and will be adhering to the CDC and SCDHEC guidelines for reopening safely.

Customers can make payments through our drive-thru, by visiting our downtown office location, online through our website, by phone, through our dropbox service or at CheckFreePay locations. Please continue to check our website and social media for regular updates.