Greenville Water Reopens Lobby and Drive-thru

The Greenville Water lobby and drive-thru are open to customers.

In an effort to help protect both our customers and our employees from the potential spread of Coronavirus, we will be requiring all customers entering our facilities to wear a mask and to practice social distancing. Greenville Water took the Greater Greenville Pledge to reopen responsibly and will be adhering to the CDC and SCDHEC guidelines for reopening safely.

This means we will continue to monitor the health of our employees; clean high touch areas frequently; require the use of masks and promote regular handwashing; limit the number of people in our building and outdoor spaces; and promote social distancing at all times.

We truly appreciate our customers’ support and understanding while we were closed and for their continued patience during our renovation project.

Customer Payment Options:

Customers can make payments through our drive-thru, by visiting our downtown office location, online through our website, by calling 864-241-6000, through our dropbox service or at CheckFreePay locations. Please continue to check our website and social media for regular updates.

Greenville Water is committed to keeping our community and employees safe by doing our part!


Greenville Water provides service to more than 500,000 residents of the Upstate region of South Carolina. Recognizing that water service is critical to the health and well-being of its customers and for the growth and economic vitality of the community, Greenville Water ensures the reliable delivery of high-quality water through careful stewardship of its resources. Greenville Water is committed to providing exceptional service and utilizing safe and effective methods for providing water while adhering to and surpassing health and safety standards. Governed by an elected Commission of Public Works, Greenville Water is the state’s largest water utility.