Please note: S.C. Law provides that it is a crime to knowingly obtain or use personal information from a public body for commercial solicitation.

Pursuant to the South Carolina Freedom of Information Act (“FOIA”), the Commissioner of Public Works for the City of Greenville (“Greenville Water”) will provide copies of public records in its custody unless the records are exempt from disclosure under S.C. Code Ann. §30-4-40 (Freedom of Information Act).

Please direct all FOIA requests to:

Greenville Water

ATTN: Chief Administrative Officer

407 W. Broad Street

Greenville, SC 29601

Upon receipt of a written request for records under FOIA, Greenville Water will determine if the records are available. Greenville Water will notify the requestor of this determination in writing within ten (10) business days for records less than two (2) years old, or within twenty (20) business days for records more than two (2) years old. Business days do not include Saturdays, Sundays, and legal public holidays.

Pursuant to S.C. Code Ann. §30-4-30(B), fulfillment of FOIA requests is subject to fees for search and retrieval, as well as fees for providing copies of documents.

If search and retrieval time is greater than thirty (30) minutes and/or the number of pages to be produced is greater than ten (10) pages, a DEPOSIT (25% of reasonably anticipated cost for reproduction of the records) IS REQUIRED prior to searching for and/or copying records pursuant to a FOIA request. The balance must be paid at time of production.

If Greenville Water determines that the requested records are available and are not exempt from disclosure under FOIA, the records will be furnished within thirty (30) calendar days of the date the deposit is received. If the records are more than two years old, the records will be furnished within thirty-five (35) calendar days of the date the deposit is received.

If the search/retrieval time is less than half an hour and/or the total number of documents responsive to the FOIA request is ten (10) pages or less, no reproduction fee will be charged.

If no deposit is required and Greenville Water determines that the requested records are available and are not exempt from disclosure under FOIA, Greenville Water will furnish the records within thirty (30) calendar days of the date of its Determination Letter. Requested records which are greater than two (2) years old will be furnished within thirty-five (35) calendar days of the date of the Determination Letter.