Greenville Water team members pride themselves on providing excellent and timely customer service. To maintain efficient scheduling and deter rework, Greenville Water has implemented a new rate for meter reinspection fees, also known as turndown fees. The fee is increasing from its current rate of $40 to $275 per incident because of increases in meter-setting requests and associated turndowns.

The new turndown rate is effective starting June 8, 2020. Installation dates must be canceled 24 hours in advance to avoid turndown fees. Please be mindful when scheduling meter sets to avoid paying additional fees and delaying meter sets for other customers.

Please contact our Development Services team at (864) 241-6001 with any questions.