Reinspection – Turn-down Fees

Greenville Water team members pride themselves on providing excellent and timely customer service. In an effort to maintain efficient scheduling and deter rework, Greenville Water has implemented a new rate for meter reinspection fees, also known as turn-down fees. The fee is increasing from its current rate of $40 to $275 per incident as a result of increases in meter setting requests and associated turn-downs.

The new turn-down rate is effective starting June 8, 2020. Installation dates must be canceled 24 hours in advance to avoid turn-down fees. Please be mindful when scheduling meter sets to avoid paying additional fees and delaying meter sets for other customers.

Please contact our Development Services team at, 864-241-6001 with any questions.

Example of site not prepared for meter connection.

Example of site not prepared for meter connection.