Monthly Archives: March 2020

Your Tap Water is Safe to Drink

With growing public concern about Coronavirus (COVID-19), we want to ensure our community that your drinking water is safe to consume and use. The Greenville Water filtration and disinfection treatment methods are effective in the removal of all viruses as required by the Safe Drinking Water Act and the Environmental…

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Greenville Water Protects Against COVID-19

The team at Greenville Water is actively monitoring the COVID-19 situation to minimize risk to employees and business operations. All Greenville Water employees have received COVID-19 training. This training provides specific information regarding the origins, transmission, protection measures, business strategies, travel restrictions, countermeasures, impact and action planning. Internal resources and…

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Phone Scammers, What You Need to Know

Attention: We wanted to share some information regarding a phone scam some of our customers may receive requesting payment. Please see below for details and our statement. Scammers are impersonating Greenville Water employees in an effort to collect banking and credit card information. Please understand Greenville Water will never initiate…

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We appreciate our customer's patience and understanding as we transition to the new bill payment system. At this time, some customers may be experiencing longer wait times when contacting our Customer Service team. We are working quickly to provide the necessary support and resolution to ensure each customer's concern is resolved quickly and accurately. Click here for a list of Frequently Asked Questions related to the bill payment system upgrade for additional guidance.

We appreciate our customer’s patience and understanding as we transition to the new bill payment system. At this time, some customers may be experiencing longer wait times when contacting our Customer Service team. We are working quickly to provide the necessary support and resolution to ensure each customer’s concern is resolved quickly and accurately. Click here for a list of Frequently Asked Questions related to the bill payment system upgrade for additional guidance.