Monthly Archives: November 2016

The Latest Drought Information and Ways You Can Help

Greenville Water’s service area is experiencing dry weather. Anderson, Oconee, Pickens and Greenville Counties are no longer considered to be in drought. However due to low reservoir storage levels in the Savannah River Basin, the area is still considered to be in Stage 1 of the low inflow protocol by…

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Greenville Water Rescinds 3% Rate Increase

Strong financial position in 2017 On Tuesday, the Greenville Water Commission approved a five year Capital Improvements Plan and waived the scheduled 3% rate increase on the monthly base charge, consumption rate and private fire protection charge for 2017. Previous budgets and financial reports predicted the need for 3% annual…

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We appreciate our customer's patience and understanding as we transition to the new bill payment system. At this time, some customers may be experiencing longer wait times when contacting our Customer Service team. We are working quickly to provide the necessary support and resolution to ensure each customer's concern is resolved quickly and accurately. Click here for a list of Frequently Asked Questions related to the bill payment system upgrade for additional guidance.

We appreciate our customer’s patience and understanding as we transition to the new bill payment system. At this time, some customers may be experiencing longer wait times when contacting our Customer Service team. We are working quickly to provide the necessary support and resolution to ensure each customer’s concern is resolved quickly and accurately. Click here for a list of Frequently Asked Questions related to the bill payment system upgrade for additional guidance.